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Privacy Policy

Last updated: 15 April 2026

This Privacy Policy explains how micro-venture collects, uses, and safeguards information when you use our website or engage our services. We take your privacy seriously and are committed to transparent data practices.

Information We Collect

Information You Provide

When you contact us or use our services, you may provide:

  • Contact details such as your name and email address
  • Financial information relevant to the services you've requested
  • Communications and correspondence with our team
  • Feedback and responses to surveys or questionnaires

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information including browser type and operating system
  • IP address and approximate geographic location
  • Pages visited and time spent on each page
  • Referring website or source that directed you to us

How We Use Your Information

We use collected information for the following purposes:

  • To provide and improve our financial education services
  • To respond to your enquiries and communicate about appointments
  • To send relevant information about our services when you've opted in
  • To analyse website usage and improve user experience
  • To comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

We process personal data based on one or more of the following grounds:

  • Consent: Where you've given explicit permission for specific uses
  • Contract: Where processing is necessary to fulfil our service agreement
  • Legitimate interests: Where we have a business reason that doesn't override your rights
  • Legal obligation: Where we must comply with applicable laws

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in operating our website and business
  • Professional advisers including lawyers and accountants where necessary
  • Regulatory authorities when required by law

All third parties with whom we share data are required to maintain appropriate security measures and use data only for specified purposes.

Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Restricted access on a need-to-know basis
  • Secure disposal of data when no longer needed

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Client records are typically retained for seven years following the end of our business relationship, in accordance with professional standards and regulatory requirements.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data in certain circumstances
  • Object to processing based on legitimate interests
  • Request restriction of processing
  • Data portability for data you've provided
  • Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at [email protected]. We will respond within one month.

International Transfers

Your data is primarily stored within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates when revisions were made. Continued use of our website or services after changes constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or our data practices:

Email: [email protected]

Address: Suite 4, Riverside House, 27 Cathedral Road, Cardiff CF11 9HA

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

micro-venture

Helping Cardiff residents build stronger financial foundations through practical guidance and education.

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